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privacy statement

This page and its sub-pages tell you everything you need to know about how DAIVA casa, subsidiaries and newly acquired companies ("DAIVA casa"; "we") protect the personal data we process and control relating to you (“your personal data”; "your data") and which rights you have in relation to the processing of your personal data.

1. How does DAIVA casa protect your personal data?

DAIVA casa attaches great importance to your right to privacy and the protection of your personal data. We want you to feel secure that when you deal with DAIVA casa, your personal data are in good hands.

Daiva protects your personal data in accordance with applicable laws and our data privacy policies. In addition, DAIVA casa maintains the appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and/or against accidental loss, alteration, disclosure or access, or accidental or unlawful destruction of or damage thereto.

Which categories of personal data do we collect and how do we process such personal data?

We collect personal data of our employees, potential employees, clients, suppliers, business contacts, shareholders and website users. If the data we collect are not listed in this privacy statement, we will give individuals (when required by law) appropriate notice of which other data will be collected and how they will be used.

Below is also a chart describing the categories of personal data we collect:

Category of personal information Types of personal information captured by category
Personal details, contact details, and identifiers. Name, pronoun, all types of identifiers and contact details (such as e-mail, phone numbers, physical address) and occasionally, when necessary for specific purposes, gender, date of birth, age, place of birth.
Commercial information. History and records of the products and services you have obtained from DAIVA casa.
Marketing and research information
  1. Identifiers – the IP address, social media handle or other online identifiers of a person, e-mail address/mobile number if used for direct marketing, and name and address
  2. Demographic data - (e.g. income, family status, age bracket, gender, interests, pets, home ownership, health, current service providers)
  3. Browser/web history data and preferences expressed through selection/viewing/purchase of goods, services and content.
  4. Social media content – blogs, posts and anything posted by an individual online or which mentioned/references an individual
  5. Analytics and profiles of the individuals based on the data collected on them
Sensitive data and biometric information.
DAIVA casa may also collect certain types of sensitive information when permitted by local law or with your consent, such as health/medical information (including disability status and dietary requirements/allergies in the framework of the events we organize/sponsor) or biometric information, for example as when you elect to use fingerprint authentication.
Audiovisual materials. Photograph, and images/footage captured/recorded on CCTV or other audio, video and related security/monitoring systems or captured during marketing/public filming events/sessions (including recording of virtual or live workshops or similar  events/sessions).
Position and professional or employment-related information. Professional or employment-related information, such as description of current position, job title, employer, location, and DAIVA casa contact(s).
System and application access data and Internet and electronic network activity information. Where you are provided with access to DAIVA casa's systems, DAIVA casa may collect information required to access such DAIVA casa systems and applications such as System ID, LAN ID, e-mail account, instant messaging account, mainframe ID, system passwords, and internet or other electronic network activity information, including access logs, activity logs, and electronic content produced using
DAIVA casa systems.
Cookies and geolocation data As described below, we also may collect geolocation data in some circumstances. 

 

The above-mentioned categories of personal data have been obtained either directly from you (for example, when you provide information to sign up for a newsletter or register to comment on a forum website) or indirectly from certain third parties (for example, through our website’s technology). Such third parties include our affiliates, public authorities, public websites and social media, suppliers and vendors. Except where certain information is required by law or by Daiva Casa policies (including management of an employment relationship with Daiva Casa), your decision to provide any personal data to us is voluntary. Please note that if you do not provide certain information, we may not be able to accomplish some or all of the purposes outlined in this privacy statement, and you may not be able to use certain tools and systems which require the use of such personal data.

For which purposes and on which legal basis do we use your personal data?

Daiva Casa uses your personal data only where required for specific purposes to process your orders.

To the extent you are asked to click on/check “I accept”, “I agree” or similar buttons/checkboxes/functionalities in relation to a privacy statement, doing so will be considered as providing your consent to process your personal information, only where such consent is required by mandatory law.

We will not use your personal information for purposes that are incompatible with the purposes of which you have been informed, unless it is required or authorized by law, or it is in your own vital interest (e.g. in case of a medical emergency) to do so.

Will we share your personal data with third parties?

We may transfer personal data to our service providers and professional advisors, public and governmental authorities, Daiva Casa  or third parties in connection with Daiva Casa’s operation of its business, including any (potential) corporate or commercial transaction. Such third parties may be located in other countries. Before we do so, we shall take the necessary steps to ensure that your personal data will be given adequate protection as required by relevant data privacy laws and Daiva Casa ’s internal policies. Daiva Casa may also transfer your personal data to any of its global affiliates/partners in furtherance of any visits to our Daiva Casa locations.

For example, we may disclose personal information to third parties for other business purposes as follows:

  • We share your information with third-party service providers that provide services to us, including billing, payment processing, customer service, email deployment, advertising and marketing, security and performance monitoring, maintaining or servicing accounts, processing or fulfilling orders and transactions, verifying customer information, research, data hosting, auditing, and data processing;
  • To protect and defend the legal rights, safety, and security of Daiva Casa , our affiliates, users, or the public, including to protect against fraud and malicious activity; and
  • For other business purposes described in this privacy statement or for any other purpose disclosed to you at the time we collect the information or pursuant to your consent.

We may also share your information in connection with a substantial corporate transaction, such as the sale of a website, a merger, consolidation, asset sale, initial public offering, or in the unlikely event of a bankruptcy.

Unless you are otherwise notified, any transfers of your personal data from within the European Economic Area (EEA) to third parties outside the EEA will be based on an adequacy decision or are governed by the standard contractual clauses (a copy of which can be obtained through the contact information included below). Any other non-EEA related transfers of your personal data will take place in accordance with the appropriate international data transfer mechanisms and standards.

What about sensitive data?

We do not generally seek to collect sensitive data as defined in the second paragraph below (also known as special categories within the EEA) through this site or otherwise. In the limited cases where we do seek to collect such data, we will do this in accordance with data privacy law requirements and/or ask for your consent.

The term "sensitive data" refers to the various categories of personal data identified by data privacy laws as requiring special treatment, including in some circumstances the need to obtain explicit consent from you. These categories include racial or ethnic origin, political opinions, religious, philosophical or other similar beliefs, membership of a trade union, physical or mental health, biometric or genetic data, sexual life or orientation, or criminal convictions and offences (including information about suspected criminal activities).

What about data security?

We maintain organizational, physical and technical security arrangements for all the personal data we hold. We have protocols, controls and relevant policies, procedures and guidance to maintain these arrangements taking into account the risks associated with the categories of personal data and the processing we undertake.

     

    What are the sources we get your personal information from?

    If we do not obtain your personal information directly from you, we may obtain it from the following sources: publicly available sources (registers or the internet), Daiva Casa employees, contractors, (prospective) members of board of directors, shareholders, public authorities, public websites and social media, previous employers, educational institutions, suppliers and vendors (including third party data providers).

    In section 5, you can find more information on the sources of your personal information for marketing purposes.

    How long will your personal data be retained by us?

    We will retain your personal data only for as long as is necessary. We maintain specific records management and retention policies and procedures, so that personal data are deleted after a reasonable time according to the following retention criteria:

      • We retain your data as long as we have an ongoing relationship with you (in particular, if you have an account with us).
      • We will only keep the data while your account is active or for as long as needed to provide services to you.
    • We retain your data for as long as needed in order to comply with our global legal and contractual obligations.

    Which rights do you have with respect to the processing of your personal data?

    You are entitled (in the circumstances and under the conditions, and subject to the exceptions, set out in applicable law) to:

    • Request access to the personal data we process about you: this right entitles you to know whether we hold personal data about you and, if we do, to obtain information on and a copy of that personal data.
    • Request a rectification of your personal data: this right entitles you to have your personal data be corrected if it is inaccurate or incomplete.
    • Object to the processing of your personal data: this right entitles you to request that Daiva Casa no longer processes your personal data.
    • Request the erasure of your personal data: this right entitles you to request the erasure of your personal data, including where such personal data would no longer be necessary to achieve the purposes.
    • Request the restriction of the processing of your personal data: this right entitles you to request that Daiva Casa only processes your personal data in limited circumstances, including with your consent.
    • Request portability of your personal data: this right entitles you to receive a copy (in a structured, commonly used and machine-readable format) of personal data that you have provided to Daiva Casa, or request Daiva Casa to transmit such personal data to another data controller.

     

    2. How do we use personal data when you visit Daiva Casa’s website?

    In addition to the information set out above, the following sections describe how we use personal data when you visit Daiva Casa ’s website:

    Which personal data do we gather?

    Daiva Casa collects personal data at its websites in two ways: (1) directly (for example, when you provide personal data to sign up for a newsletter or register to comment on a forum website); and (2) indirectly (for example, through our website's technology).

    We may collect and process the following personal data:

      • Personal data that you provide by filling in forms on our website. This includes registering to use the website, subscribing to services, newsletters and alerts, registering for a conference or requesting a white paper or further information. Pages that collect this type of personal data may provide further information as to why your personal data are needed and how it will be used. It is completely up to you whether you want to provide it.
      • If you contact us, we may keep a record of that correspondence.
      • We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
      • Any postings, comments or other content that you upload or post to an Daiva Casa website.
      • Our website collects personal data about your computer, including (where available) your IP address, operating system and browser type, for system administration, to filter traffic, to look up user domains and to report on statistics.
    • Details of your visits to our website, the pages you view and resources you access or download, including but not limited to, traffic data, location data, weblogs and other communication data. Please see the Cookies section below for more information.

    Do we include (links to) websites and programs of third parties?

    Our websites may include:

    • Links to and from the sites of our partner networks, advertisers and affiliates
    • Certain programs (widgets and apps) of third parties. Where this is the case, note that such third parties may process your personal data collected through such programs for their own purposes.
    .

    We do not accept any responsibility or liability for such third parties’ sites or programs. Please check such third parties’ terms of use and privacy statements before using and providing any information to such third parties’ sites and programs.

    How do we use personal data that we collect from our websites?

    We use personal data for the purposes described in sections  above, as well as to provide you with information you request, process online job applications, and for other purposes which we would describe to you at the point where it is collected. For example:

    • Links to and from the sites of our partner networks, advertisers and affiliates.
    • Certain programs (widgets and apps) of third parties. Where this is the case, note that such third parties may process your personal data collected through such programs for their own purposes.

    We analyze your IP and browser information to determine what is most effective about our website, to help us identify ways to improve it and make it more effective. Please see the Cookies section below for more information.

    3. How do we use cookies (and other tracking technologies)?

    In addition to the information set out above, this section describes how we use cookies and other tracking technologies.

    We analyze your IP and browser information to determine what is most effective about our website, to help us identify ways to improve it and, eventually, to determine how we can tailor our website to make it a more positive and relevant user experience.

    Please see our Cookies policy for more details including for information about your choices with respect to advertising and social media cookies and for access to our cookie consent manager. By using our website, you agree that we can place cookies and other similar technologies on your device as explained in our Cookies policy.

    4. How do we use personal data for marketing purposes?

    In addition to the information set out above, the following sections describe how we use personal data for marketing purposes:

    What are the sources of marketing data?

    The bulk of the personal data we collect and use for marketing purposes relates to individual employees of our clients and other companies with which we have an existing business relationship. We may also obtain contact information from public sources, including content made public at social media websites, to make an initial contact with a relevant individual at a client or other company.

    Do we send targeted e-mails?

    We send commercial e-mail to individuals at our client or other companies with whom we want to develop or maintain a business relationship in accordance with applicable marketing laws. Our targeted e-mail messages typically include web beacons, cookies, and similar technologies that allow us to know whether you open, read, or delete the message, and links you may click. When you click a link in a marketing e-mail you receive from Daiva Casa , we will also use a cookie to log what pages you view and what content you download from our websites, even if you are not registered at or signed into our site.

    Targeted e-mails from Daiva Casa may include additional data privacy information, as required by applicable laws.

    Do we maintain Customer Relationship Management (CRM) databases?

    Like most companies, Daiva Casa uses customer relationship management (CRM) database technology to manage and track our marketing efforts. Our CRM databases include personal data belonging to individuals at our client and other companies with whom we already have a business relationship or want to develop one. The personal data used for these purposes includes relevant business information, such as: contact data, publicly available information (e.g. board membership, published articles, press releases, your public posts on social media sites if relevant for business purpose), your responses to targeted e-mail (including web activity following links from our e-mails), website activity of registered users of our website, and other business information included by Daiva Casa professionals based on their personal interactions with you. If you wish to be excluded from our CRM databases, please use this link.

    Do we combine and analyze personal data?

    We may combine data from publicly available sources, and from our different e-mail, website, and personal interactions with you (this includes information collected across our different websites such as our careers and corporate sites and information collected when you sign-up or log on to our sites or connect to our sites using your social media credentials (such as LinkedIn and Xing). We combine this data to better assess your experience with Daiva Casa and to perform the other activities described throughout our privacy policy.

     

    7. Contact us

    Please contact us if:

    • You have a general question about how Daiva Casa protects your personal data.
    • You wish to exercise your rights in relation to your personal data rights 
    • You wish to make a complaint about Daiva Casa’s use of your data.

     

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